Privacy Policy

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Privacy Policy
Effective Date: [01/01/2025]
Last Updated: [10/02/2025]

1. Introduction
Welcome to Zan Carriage! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our taxi and tour services.

2. Information We Collect
We collect the following types of information:

• Personal Information: Name, contact details (phone number, email), payment information, and booking details.
• Location Data: Real-time GPS location for ride tracking and tour coordination.
• Device Information: IP address, browser type, and operating system when you visit our website.
• Communications: Emails, messages, and feedback related to our services.

3. How We Use Your Information
We use your information for the following purposes:

• To process bookings and provide taxi and tour services.
• To communicate with you regarding your trips, offers, and updates.
• To enhance customer service and improve our services.
• To comply with legal obligations and prevent fraudulent activities.

4. How We Share Your Information
We do not sell your personal data. However, we may share it with:

• Service Providers: Third-party partners who assist in payment processing, customer support, and marketing.
• Legal Authorities: If required by law or to protect our rights and users’ safety.
• Business Partners: In case of promotions, but only with your consent.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is 100% secure, so we encourage you to use strong passwords and protect your accounts.

6. Your Rights & Choices
You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Restrict or object to data processing under certain conditions.
  To exercise your rights, contact us at Info@zancarriage.com.

7. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience, analyze website traffic, and personalize content. You can adjust your cookie settings through your browser.

8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors without parental consent.

10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

11. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
📧 Email: Info@zancarriage.com
📍 Address: Zanzibar, Tanzania
📞 Phone: +255755537725

By using Zan Carriage’s services, you agree to this Privacy Policy.